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How to Deactivate a User
Derek Weaver avatar
Written by Derek Weaver
Updated over 2 months ago

When someone leaves your organization but you want to maintain a record of their data/info in Strety, you should deactivate their user rather than delete them entirely.

To deactivate a user navigate to the People page from Adminland, click the 3-dot menu and select Deactivate

Note: You will not be billed for deactivated users

What to do with Items Assigned to Deactivated Users

Once deactivated, any items assigned to the user will remain visible on their respective team page(s) while the owner's avatar will be greyed out with a 'deactivated' label visible on hover. For items assigned to a deactivated user, you can:

  • Re-assign the item to someone else

  • Archive the item

  • Delete the item

Reactivating a User

In the event you need to reactivate a user, return to the People page of Adminland and click the Deactivate Users tab. You can restore the user by clicking the 3-dot menu

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