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When you experience Teams Chat view being "frozen/stuck", these steps from Microsoft Support will help

Cut and paste the following location into File Explorer: <b>%appdata%\Microsoft\Teams</b>

1. Quit Microsoft Teams
2. Cut and paste the following location into File Explorer: <b>%appdata%\Microsoft\Teams</b>
3. Delete contents of the entire folder
4. Restart Microsoft Teams

<a href="https://learn.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache" rel="nofollow noopener noreferrer" target="_blank">Microsoft documentation</a>

Clearing MS Teams cache

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When you experience Teams Chat view being "frozen/stuck", these steps from Microsoft Support will help

Clear MS Teams Cache

Quit Microsoft Teams

Cut and paste the following location into File Explorer: %appdata%\Microsoft\Teams

Delete contents of the entire folder

Restart Microsoft Teams