Clearing MS Teams cache

Teams Frozen

Larry Garcia avatar
Written by Larry Garcia
Updated over a week ago

When you experience Teams Chat view being "frozen/stuck", these steps from Microsoft Support will help

Clear MS Teams Cache

  1. Quit Microsoft Teams

  2. Cut and paste the following location into File Explorer: %appdata%\Microsoft\Teams

  3. Delete contents of the entire folder

  4. Restart Microsoft Teams

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